Account Director

 

Description:

The role will be based in London and offers the opportunity to work across clients we share with our offices in Brussels, Dublin and the Middle East, as well as integrated accounts with our Healthcare Communications and Digital teams.

The team works across a range of services including government relations, public affairs, market access, policy, advocacy and corporate communications across health and business. With over half of the world’s top 20 pharmaceutical companies, as well as NHS providers, health technology businesses and charities amongst our clients, we offer a diverse and compelling range of issues and opportunities.

Responsibilities
 

  • Lead client accounts, ensuring high-quality delivery, strong client satisfaction and commercial performance.
  • Build and lead high-impact political and NHS campaigns to deliver tangible policy change for our clients.
  • Lead high-profile events and stakeholder engagement programmes involving politicians, policymakers, NHS stakeholders and patient groups.
  • Deliver high-quality strategic intelligence and insights to our clients by utilising the Hanover network and building your own network and expertise across policy areas.
  • Maintain an uncompromising commitment to detail, rigorously reviewing all communications, reports and client deliverables to ensure accuracy and professionalism.
  • Identify opportunities to grow existing client relationships and broaden Hanover’s offer across accounts.
  • Develop and implement innovative strategies for growth, staying ahead of industry trends and positioning Hanover as a leader in the field.
  • Take a lead on new business pitches, being a core part of the team in building creative strategies and tactics and pitching to clients.
  • Deliver marketing activity to support Hanover Health’s business growth.
  • Support the management of expert steering groups to drive thought-leadership for our clients.
  • Personal management of junior members of the team providing guidance on professional development.
  • Active participant in championing the mission, vision, purpose, values and behaviours of Hanover.
  • Recognise and value the diverse backgrounds, skills, and perspectives of all individuals at Hanover.
     

Requirements
 

  • Relevant experience from a public affairs consultancy, in-house public affairs department, patient group/NGO, Parliament, or other relevant organisation.
  • Excellent knowledge of health policy and ability to analyse developments within the NHS and commercial environment.
  • A proven track record of success in account management within the healthcare policy, advocacy, or public affairs sector.
  • Eye for detail and ability to think critically about your own work and that of others.
  • Exceptional leadership skills with the ability to inspire and guide teams towards achieving shared goals.
  • Strong business acumen with experience in managing budgets and driving business growth.
  • Strong strategic judgement and ability to provide credible counsel to senior clients in complex and fast-moving policy environments.
  • Excellent communication and interpersonal skills, capable of building rapport with clients, team members, and stakeholders at all levels.
  • A commitment to professional development, both for self-improvement and for the mentorship of junior colleagues.

Organization Hanover Communications
Industry Management Jobs
Occupational Category Account Director
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2026-08-02 10:01 pm
Expires on 2026-09-16