Account Executive

Description:

It's an exciting time to join AXA Partners, with significant investment planned to further enhance the transformation of AXA Partners as a globally tech-led company. Working in the Account Management team, you’ll be supporting external clients, suppliers & internal stakeholders, where your passion for customer care & providing the best client end-to-end customer experience, combined with your top-notch problem-solving skills, will play a key focus in this brilliant team.

What you'll be doing:

• Day-to-day contact for all designated clients & organisation of regular client meetings
• Mediating between the client and service delivery, making sure all agreed MI is provided and ad hoc requests where appropriate are delivered
• Assisting the department in achieving contract renewal and price negotiations
• Working with finance supporting with the invoicing of all client contracts and schemes
• Transformation - Setting up new schemes on ecare system using knowledge of terms & conditions and customer journey, supporting transformation agenda
• Managing, testing, implanting & delivering all client schemes from Arev to ecare system
• Support the department with ad hoc projects, presentations and reports e.g., quarterly review presentations, daily winter updates etc