Description:
What can we say about this thriving business? Enjoying year on year growth, they are market leaders within their category, they design, develop and source with imagination, and their product ranges have global reach!
We seek an experienced ACCOUNT EXECUTIVE on their behalf; you'll assist in the management of major retail accounts in Europe, US and the RoW, working cross functionally with the wider team, suppliers and retail buyers to fufil orders, serving as the key contact for your allocated accounts alongside their offshore manufacturing partners.
Your role will involve;-
- Account Administration - manage item setup and maintenance for key customers through external systems, tracking and managing order timelines, inventory updates, and deliveries.
- Customer Support - you'll serve as a point of contact for your assigned accounts
- Process Management - you'll follow established workflows to ensure accurate data entry and reporting from purchase order (PO) to product on the shelf, proactively flagging any potential process improvements or system enhancements.
- Cross Functional Collaboration - overseeing the Customer Commitment Plan, you'll update key tasks to ensure alignment across internal teams such as Production, Supply Chain and Finance.
- Supplier Liaison - working closely with overseas manufacturing partners in China to monitor production schedules, product specifications, and quality standards, you'll ensure all factories meet necessary audit requirements and compliance standards. You'll also liaise between factories and internal teams to ensure timely shipments, swiftly addressing any production or shipping issues.
About you;-
- Exceptionally Organised - you thrive when it comes to keeping data, files, and calendars in order.
- Attention to Detail - accuracy is key, you'll ideally have extensive experience in managing customers, systems and processes.
- Strong Communication Skills - you’ll be confident in client communication and working collaboratively with colleagues.
- Proactive Mindset - you will enjoy finding ways to streamline processes and make everyone’s job a lot easier!
- Team Player - you naturally build great relationships and happily support your teammates.
- This opportunity would be perfect for you if you're from a clothing background, specifically Import / Wholesale Merchandising, Buying or in a Sales Admin / Junior Account Manager type role and looking for higher responsibility.