Description:
As our Account Executive (AE), you’ll be responsible for driving new business growth across KareHero’s employer and consumer propositions. You’ll work with employers looking to support their employees, as well as financial institutions looking to provide KareHero to their customers and members. You’ll own opportunities from the initial prospecting and relationship-building through to commercial conversations, negotiation and closing.
You’ll work closely with the sales, strategy and marketing teams to identify high-value opportunities, build relationships with key decision-makers, and develop creative strategies to win new business. As an early-stage startup, you’ll have significant autonomy and the opportunities to help shape our sales strategy, process and future go-to-market approach.
We are looking for someone who is commercially astute, entrepreneurial and energised by building relationships and turning opportunities into revenue.
Key Responsibilities
Business Development & New Business Generation
- Identify and target high-value accounts across the employer, employee benefits and financial services markets, including retail banks and insurers.
- Generate new business through outbound prospecting, networking, referrals, events, partnerships, and inbound leads.
- Build and manage a healthy pipeline of qualified commercial opportunities, taking ownership of account and territory plans.
Relationship management & Consultative Selling
- Build trusted relationships with senior decision-makers within enterprises, including Proposition and Partnerships teams, HR leaders, to understand their challenges and priorities.
- Lead discovery conversations, understand customer needs, and position KareHero’s services around clear commercial value.
- Engage multiple stakeholders within target organisations and build relationships with key decision-makers and influencers.
Sales Cycle & Commercial Ownership
- Own opportunities from initial engagement through to proposal, negotiation, and close.
- Develop compelling proposals and presentations, lead commercial discussions, manage objections, and negotiate contracts where appropriate.
- Maintain accurate forecasts and clear visibility of pipeline, opportunity stages, and expected revenue.
HubSpot & Sales Operations
- Own and maintain accurate CRM data in HubSpot, ensuring opportunities, contacts, activities, and pipeline stages are consistently managed.
- Use sales and pipeline data to prioritise opportunities and identify ways to improve performance.
Market Intelligence & Commercial Strategy
- Stay close to developments across the employer, employee benefits and financial services markets, using insights to refine ICPs, target accounts, and buyer personas across both propositions.
- Share customer and market insights to inform product, positioning, pricing, and go-to-market strategy.
Collaboration, Resilience & Growth
- Work closely with marketing to develop messaging, campaigns, content, and account-based approaches that generate commercial opportunities.
- Share market and customer insights to continuously improve our proposition and sales approach.
- Contribute to weekly sales meetings, pipeline reviews, and strategic planning sessions.
- Bring your own ideas and proactively identify ways to improve our sales process and commercial performance.
What We’re Looking For
We’re seeking a proactive, high-energy, entrepreneurial Account Executive with:
- Experience: 2+ years in closing new business, ideally in a B2B SaaS company.
- Proven Track Record: A track record of generating and closing new business with senior stakeholders. Experience selling into HR, Benefits or People teams and/or financial institutions would be advantageous;
- CRM Expertise (HubSpot preferred): Familiarity with HubSpot (or equivalent CRM), including managing sequences, workflows, and reporting.
- Hunger and Initiative: A proactive, self-motivated approach with a passion for finding new opportunities and solving problems.
- Entrepreneurial Spirit: Comfortable with ambiguity and excited by the challenges of working in an early-stage startup.
- Curious with a strong appetite to embrace new technologies to maximise opportunities;
- Communication Skills: Excellent verbal and written communication skills for engaging with prospects and collaborating with the team.
- Resilience: Ability to handle rejection, troubleshoot challenges, and persevere under pressure.
- Creativity and Ideas: A knack for coming up with unique outreach strategies and process improvements.