Description:
With over 98 million active users across 24 countries, here at Just Eat Takeaway.com we're a global food tech company, connecting our customers from Amsterdam to Auckland with the food they love.
As a team that has undergone a huge amount of growth over the past 2 years we are looking to further develop our account management team and cement best practices. That's where you come in.
All About The Role
The Strategic Accounts team has successfully grown over the past couple of years to become a vital key component of our strategic objectives within the UK. Over this short period the team has successfully partnered with many of the leading global, national and regional brands operating in the UK and have onboarded thousands of branded restaurant stores across the UK working with the likes of McDonald's, Greggs, KFC, Burger King, Subway, Starbucks and many, many more.
In this role, you will also have the opportunity to:
- Manage and lead a team of high performing strategic account managers and executives
- Overall responsibility for the day-to-day and strategic management of all aspects of a number of branded restaurant partner relationships, providing the drive, momentum and energy to develop and grow these partnerships and ensure progress on key opportunities and risks.
- Responsible for building a functional and productive working relationship with branded chain counterparts at a senior management level, building trust and rapport, symbolised by working together to identify win-win opportunities, resolution of issues without relying on escalation, and avoiding unplanned escalations from counterparts.
- Working closely and collaboratively with internal stakeholders to ensure a seamless service delivery to our restaurant partners.
- Overall accountability for monthly, quarterly and top to top performance reviews with restaurant partners and the coordination of content and materials for Head of/Director level reviews.
- Responsible for drafting and driving the annual business plan with owned restaurant partners, working with the Strategic Account Managers and Executives to generate ideas and input, and with the Head of Strategic Accounts to ensure the plan covers the key business strategic objectives and overall functional goals.
- Establish key contacts, relationships and connections across the wider sector.
- Develop a deep understanding of the takeaway and dining sectors, trends and the competitive landscape.
Can you deliver…
Here are the skills and experience we need from you:
- Proven track record of successful team leadership and management
- 4/5+ years experience in a strategic partnerships or B2B commercial role.
- Proven ability to grow accounts through increased engagement, identification and implementation of win-win opportunities and strategic thinking and planning.
- Strong understanding of B2B and working collaboratively cross-function to achieve success.
- Demonstrable ability to communicate, present and influence credibly and effectively at all levels of organisations
- Track record of managing multiple commercial processes and identifying challenges, resolving them with a positive commercial outcome
Here is our offer
Here at Just Eat Takeaway.com, we offer our colleagues the chance to develop and grow alongside top talent in one of the world's leading food delivery companies. By providing a creative, dynamic and innovative environment, we empower our people and give them the ingredients for success.