Description:
Kyriba is hiring a talented Account Manager responsible for managing a portfolio of customer accounts. This specific role will focus on Kyriba’s small and mid-size business portfolio. This is a quota carrying position, focused on both customer retention and growth through bookings. Through a customer-first mentality, this role serves as a key relationship for the Kyriba customer base.
What You'll Do
- Responsible for developing and maintaining relationships and expanding the Kyriba footprint for existing customers in the AM’s portfolio.
- Perform account planning, determine portfolio strategy, as well as proper segmentation to enable focus efforts and activities.
- Drive strategic net new, expansion, and renewal business of Kyriba solutions within SMB accounts.
- Coordinate with all supporting teams at Kyriba, including pre-sales, value engineering, PS, partners, support, product, and more.
- Work hand-in-hand with the account team (CSMs, SAMs, Management) to determine and execute on account plans.
- Execute on sales/bookings goals on a quarterly basis, and demonstrate strategic planning of your territory.
- Ensure protection of current revenue through proper renewal management and execution.
- Effectively differentiate KYRIBA offerings from competitive alternatives and create customer preference for these offerings.
- Manage and deliver quarterly revenues with accurate forecasting of the pipeline and full transparency through the status of opportunities.
- Build Pipeline, including both large, strategic opportunities as well as transactional expansions.
- Create and deliver quality presentations and proposals for customer consumption.
- Manage internal escalations as required, ensuring accountability from other supporting teams within Kyriba.
- Ongoing learning of market and industry supported (treasury, payments, cash management, risk management, working capital)
What You Bring
- Bachelor's Degree in Finance, Accounting, Treasury, Business Management, or equivalent preferred strongly preferred.
- At least 3 years proven experience in SaaS selling, preferably to IT or Finance.
- Background working in Treasury, Finance, or Payment is preferred.
- Strong track record of sales quota achievement and pipeline generation.
- Business development skills as well as a strong understanding of how software deals are transacted.
- Proficiency in MS/Google tools: Word, PPT, XLS
- Comfortable managing through conflict and escalation.
- Ability to travel, up to 30% to be onsite with clients or at events