Description:
As an Admin Assistant you will join the Admin Hub team and you will work both individually and collaboratively with members of the team, to provide comprehensive and efficient administrative support across a range of tasks to meet the needs of various stakeholders within NHSBT.
You will be expected to work general office hours across 3 days a week. You will be required to work onsite at NHSBT Birmingham Vincent Drive Centre.
Main duties of the job
Responsibilities
In this role you will be responsible for providing comprehensive and efficient administrative support to various NHSBT stakeholders primarily within Blood Donation, but also to other areas of the organisation. This will require you to:
- Act as the first point of contact to support and process various travel and accommodation requests received from NHSBT stakeholders.
- Act as the first point of contact to support and process training course bookings for First aid qualifications.
- Act as the first point of contact to support and process external venue bookings for NHSBT training days.
- Provide support to the recruitment directorate across specific administrative tasks to support NHSBT strategy.
- Manage any relevant data bases, including entering and archiving details, producing and distributing correspondence, liaising with a range of contacts and line managers, and conducting regular update exercises ensuring accurate maintenance of various spreadsheets.
- Support the PAs and act on their behalf in their absence within the remit of the role, to meet deadlines, provide solutions and avoid disruptions.
- Co-ordinate projects, meetings or events, including multi-organisational workshops, one-to-one or group meetings with a range of NHSBT departments, team meetings, etc, collecting,
- Record or communicate sometimes difficult information by telephone, email or paper correspondence, always ensuring confidentiality of information.
About You
Experience and Knowledge
- Experience of communicating effectively, using a variety of methods, including an excellent telephone manner.
- Experience with computer packages, including word processing, databases and spreadsheets.
- Experience of using email and internet.
- Experience of working in an office environment in a relevant role where managing databases and processing paperwork is business critical.Knowledge of Microsoft Office, including Word, Excel and Outlook.
Qualifications And Training
- Relevant GCSE/ A Levels and/or RSA 3 qualification or equivalent qualification / demonstrable work experience
- Willingness to undertake a formal qualification.
- Demonstrates commitment to own continuous learning and development