Administrator

Description:

We have a new administrator role in our Adult Social Care Support Services Financial Services Team. Our role is an important part of supporting the care sector as we work with people receiving a service and their families to ensure they are fairly assessed and pay what is needed for the care they and their loved ones receive.

You will already have some experience of administration and working on the telephone with members of the public, but we will provide training and support to ensure you gain confidence in these key areas. You will have IT skills as well as English and Maths GCSE Grade C / Grade 4 (or equivalent) and ideally an NVQ Level 3 in Business Administration or Customer Service (or equivalent experience). Whilst administration skills are important, perhaps more importantly we want team members who reflect our values of respect, integrity and excellence when working for the individuals we support and providing excellent customer service.

About Us

As part of the rewards package you will receive when working with us, Gloucestershire County Council provides the following in return for your hard work:

• Annual leave of 25.5 days, increasing to 30.5 days after 5 years employment, plus Bank Holidays
• Access to the Local Government Pension Scheme
• Regular formal and informal support
• Safe, supportive and positive working environment with regular, robust supervision
• Access to training and workshops
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network