Ai & Automation Assistant

Description:

We are looking for a practical, curious and technically minded AI & Automation Assistant to work alongside our IT Manager and the wider business.

This is a hands-on role. You will not be sitting waiting for someone to hand you a software specification. You will spend time with the people doing the work, understanding their processes, identifying where time is being lost and then explore whether AI or automation can do some of that work for them.

Initially, you will work closely with our Interiors business, mapping existing processes and identifying repetitive, manual and time-consuming activities that could potentially be simplified or automated.

A particular focus will be using the Microsoft Copilot environment, Copilot Studio, Power Automate and other Microsoft technologies to develop AI agents and automated workflows that have a genuine application within the business.

As your knowledge of Veitchi develops, the role will progressively work across other companies and functions within the Group.

What You Will Be Doing
 

• Sit with employees and understand how they carry out their day-to-day work.
• Map existing business processes, workflows and information flows.
• Identify repetitive, manual or time-consuming tasks that could be simplified.
• Design, build and test AI agents to assist with those processes.
• Create automated workflows and practical tools using Microsoft Copilot, Copilot Studio, Power Automate and Power Platform.
• Test new AI tools and technologies to determine whether they have a genuine application within our businesses.
• Improve and refine solutions based on feedback from the people using them.
• Work alongside the IT Manager and external technology partners to help connect information held across our various systems.
• Help explore opportunities for better Group-wide data, reporting and analysis.
• Document solutions so they can be supported, developed and replicated elsewhere within the Group.
• Help employees understand and adopt the new tools being introduced.
• Identify new opportunities rather than simply waiting to be told what to build.
• Assist the internal IT department with wider IT duties, including day-to-day support, learning how existing systems and solutions are structured, and providing holiday cover.
   

What We Are Looking For

We are deliberately keeping the route into this role broad. You may be a recent graduate, already working in IT or software, or have developed your skills largely through your own interests and projects.We are less interested in exactly how you learned it than in what you have done with it.

Ideally, you will have already played with and built things using some of the following:
 

• Microsoft Copilot
• Copilot Studio
• Power Automate
• Power Apps / Power Platform
• Generative AI tools
• AI agents or agentic workflows
• APIs and system integrations
• SharePoint and Microsoft 365
• Data, databases or reporting tools
• Process mapping or workflow automation
   

We are not expecting you to be an expert in all of these. We are looking for somebody who has gone beyond simply reading about AI and has tried to make something work.That could be an agent, automation, a small application, an integration, a personal project or something you developed as part of your current job or education.