Alumni Relations Assistant

Description:

Manchester Metropolitan University is ambitious and an inspiring place to work. One of the largest universities in the UK, located at the heart of a vibrant and exciting city, we trace our roots back to the early part of the nineteenth century, when institutions were established to deliver skills and education for local people, improving livelihoods and the economy. Today, we remain at the heart of this great global city, continuing to play our part in its wider community and economy by empowering and enriching our students, colleagues and wider community.

Development and Alumni Relations builds mutually beneficial relationships between the University and our alumni and supporters. Our engagement methods include:

• producing online and offline communications
• events management
• running a volunteering programme supporting student employability
• affinity and nostalgia marketing
• major gift fundraising and fundraising appeals
• stakeholder relationship management

The role

The Alumni Relations Assistant is a vital member of the team and plays an important part in identifying new alumni contacts and in developing relationships with them through the creation of communications, events, social media, benefits and volunteering.

The post holder ensures that enquiries are handled in a prompt and responsive manner, and provides database and administrative support for the team.

About you

For this role, you will need to have:

• proven recent experience of producing clear and effective written communications for print, digital, web and social media
• excellent written, proofreading and verbal communication skills
• an interest in meeting people and a willingness to build and maintain working relationships with a variety of individuals of all levels, both inside and outside an organisation

You must demonstrate experience of providing excellent customer service in your work and of being a highly organised individual with the ability to prioritise, reach decisions quickly and work effectively in a busy environment.