Ambulance Dispatcher

Description:

South Western Ambulance Service NHS Foundation Trust is seeking Ambulance Dispatchers to join the Emergency Operations Centre in Bristol. The role is integral to the 999 control room team, responsible for the effective deployment and management of Trust vehicles for emergency and non-emergency calls across the Trust area.

Key Responsibilities:

• Deploy and manage emergency and non-emergency vehicles effectively

• Operate within a 24/7 rota, covering nights, weekends, and bank holidays

• Communicate clearly and tactfully under pressure

• Work calmly in high-pressure emergency situations

Requirements:

• 4 GCSEs at grade C or above, including English (or equivalent)

• Good keyboard skills and oral communication

• Ability to work tactfully, diplomatically, and under pressure

• Willingness to work shifts in a 24/7 service

Benefits:

• Competitive NHS salary with unsocial hours enhancements

• NHS Pension Scheme

• 27 days annual leave plus bank holidays (rising with service)

• Career progression within the Clinical Hub and wider Trust

• Continuous professional development

• Car leasing scheme, free parking, and staff discounts

• Access to emotional support and wellbeing services

About the Trust:
South Western Ambulance Service provides emergency and urgent care across the largest ambulance region in England, responding to an average of 2,650 incidents daily. The Trust is committed to improving patient care and delivering high-quality services 24/7, with a focus on compassion, innovation, and teamwork.