Assistant Hall Manager

Description:

The University of Nottingham is seeking experienced, customer-focused, and enthusiastic individuals to join their Halls Management team as Assistant Hall Managers. These roles support Hall Managers in the day-to-day operations of busy student Halls of Residence, ensuring high-quality service and efficient management of accommodation and housekeeping functions.

Key Responsibilities:

• Assist in managing and organising student accommodation and housekeeping operations.

• Carry out administrative and operational duties to maintain high standards of service throughout the student journey.

• Ensure adherence to University policies, codes of practice, and Health & Safety regulations.

• Conduct service and operational audits as required.

• Contribute to creating a welcoming, inclusive, and supportive environment for students.

Key Requirements:

• Significant experience in a similar role or environment.

• Strong planning, organisational, and administration skills.

• Demonstrated resource management experience.

• Excellent customer service and communication skills.

• Ability to work flexibly on a rota pattern covering shifts between 8am–8pm (36.25 hours per week). Compressed hours are available.

Benefits:

• Competitive employment package with extensive staff benefits, including fitness and health facilities, staff discounts, and travel schemes.

• 27 days annual leave plus university closure days and bank holidays.

• Supportive and inclusive work environment.

• Development opportunities and career support.

• Commitment to equality, diversity, and inclusion, and Disability Confident Employer status.