Assistant Manager

Description:

Savers Health Home & Beauty is seeking a passionate and dynamic Assistant Manager to join its team in Maida Vale, London. This role offers the opportunity to work in a thriving retail environment where no two days are ever the same. The ideal candidate will play a vital role in creating a positive, supportive, and customer-focused atmosphere while ensuring the store operates efficiently and meets its goals.

As an Assistant Manager, you will lead by example, supporting your store team to deliver excellent customer service and exceptional store performance. You will motivate, coach, and develop team members, ensuring they are equipped to handle daily challenges and continue their professional growth. In addition to managing daily operations, you will also engage with the local community, fostering valuable relationships and representing the Savers brand with pride.

This position requires strong leadership, excellent communication, and the ability to delegate effectively. You should be adept at building structured routines, maximizing sales opportunities, and maintaining high operational standards while keeping team morale high.

Key Responsibilities:

• Oversee daily store operations to ensure smooth and efficient performance.

• Lead, motivate, and develop team members to deliver outstanding customer service.

• Maintain store standards, ensuring a clean, organized, and welcoming environment.

• Manage stock levels, merchandising, and product displays to drive sales.

• Build connections within the local community to promote brand awareness.

• Support the Store Manager in implementing company initiatives and achieving targets.

• Handle customer queries, feedback, and concerns in a professional manner.

• Contribute ideas and initiatives to improve business performance and team engagement.

Benefits:

• Competitive salary with a generous bonus scheme.

• Up to 33 days holiday entitlement.

• Enhanced company policies, including sick pay, maternity/paternity/adoption leave, and pregnancy loss support.

• Wagestream access – allowing you to manage your pay and improve financial wellbeing.

• Aviva Digicare Workplace+, providing digital GP appointments and mental health consultations.

• Discounts at over 3,000 retailers, including a Superdrug discount card.

• Employee Assistance Programme through Retail Trust for personal and professional wellbeing.

• Career progression opportunities, supported by a clear development plan.

Candidate Requirements:

• Minimum 1 year of retail management experience.

• Excellent leadership and delegation skills.

• Strong ability to build routines and identify sales opportunities.

• A people-first attitude, fostering teamwork and inclusivity.

• Flexibility to work across different shifts, including weekends and evenings.