Assistant Manager

Description:

Savers Health Home & Beauty is seeking an energetic and motivated Assistant Manager to join its dynamic retail team in Darlington. This role offers an exciting opportunity for a passionate retail professional who thrives in a fast-paced environment and enjoys inspiring others to deliver outstanding customer experiences.

As an Assistant Manager, you will play a key role in supporting the Store Manager in all aspects of daily operations, ensuring smooth store performance and high customer satisfaction. You’ll help create a supportive and inclusive environment where every team member feels valued and motivated to achieve success. Your leadership will help foster a culture of teamwork, growth, and exceptional service delivery.

This is a fantastic chance to develop your leadership skills further, take on new challenges, and progress your retail career in a company known for its inclusive values and commitment to staff development.

Key Responsibilities:

• Support the Store Manager in overseeing daily store operations and ensuring all company policies are followed.

• Lead and motivate the team to deliver excellent customer service and achieve sales targets.

• Assist with inventory control, merchandising, and store presentation.

• Create a warm and supportive work environment that encourages creativity and collaboration.

• Drive sales and profitability through effective planning, execution, and delegation.

• Build strong connections with the local community and represent the Savers brand positively.

• Step up to manage the store in the absence of the Store Manager.

Qualifications and Requirements:

• Minimum 1 year of experience in a retail management or supervisory role.

• Excellent communication, leadership, and delegation skills.

• Strong understanding of sales, stock control, and store operations.

• Ability to build routines and identify opportunities to maximize sales.

• Passionate about customer service, teamwork, and staff development.

• Flexibility to work various shifts including evenings and weekends.

Benefits:

• Competitive salary with a generous bonus scheme.

• Up to 33 days holiday entitlement.

• Enhanced company policies, including sick pay, maternity/parental/adoption leave, and pregnancy loss support.

• Wagestream access – enabling you to control and access earned pay when needed.

• Aviva Digicare Workplace+ – access to free digital GP appointments and mental health consultations.

• Discounts at over 3,000 retailers, including a discount card for Superdrug.

• Employee Assistance Programme through Retail Trust.

• Career progression opportunities with a clear, structured growth plan tailored to your ambitions.