Description:
We are seeking a motivated and detail-oriented Associate Peer Review Performance Manager to join the Partner Peer Review team within Editorial Excellence.
They will optimize performance to ensure adherence to best practices and promote a positive author experience at all points in the peer review lifecycle. They receive direction from their manager and guidance and coaching from senior peers.
The ideal candidate is a curious and forward-thinking individual who embraces emerging technologies, including AI, and actively seeks opportunities to use them to improve processes, enhance decision-making, and drive continuous innovation.
Job Responsibilities
- Provide journal-level oversight of the manuscript peer review process from submission to final editorial decision and export to content operations for a portfolio of journals within Research Publishing using best practice principles and effective time management practices.
- Manage the day-to-day delivery of peer review and Journal Editorial Office services.
- Use reports, data, and operational insights to identify trends, investigate performance issues, and implement improvements.
- Support the adoption of new services, AI tools, and workflows across the journal portfolio.
- Maintain accurate documentation of peer review processes and identify, escalate, and support the resolution of research integrity concerns.
- Demonstrate curiosity and a willingness to question existing ways of working, suggesting practical improvements where appropriate.
- Collaborate with colleagues across Editorial Excellence, Publishing Development, Partner Publishing, Publishing Operations, and other teams on journal performance, strategic initiatives, and improvement projects.
Required Qualifications
- Bachelor's degree or equivalent or relevant industry experience.
- Relevant or transferable experience in publishing.
- Data proficient; knowledge of SharePoint, Microsoft Suite, Power BI; able to ‘self-service’ data.
- Strong written and verbal communication skills.
Preferred Qualifications
- Experience in scholarly publishing, journal editorial operations, or manuscript peer review.
- Knowledge of manuscript submission or peer review systems.
- Experience working with external Editorial Offices, administrators, or vendor partners.
- Experience using self-service reporting or data-visualization tools such as Power BI.
- Experience in project management, change management, workflow optimization, or continuous improvement.