Description:
We are seeking an experienced professional to support and strengthen our referrals, placements and Local Authority relationships on a temporary basis.
This role is focused on building and maintaining high-quality referral pathways, strengthening relationships with Children’s Services teams, and ensuring referrals are appropriate, timely and well-managed.
The post holder will act as a professional representative and trusted point of contact for Oasis Home Services with Local Authority placement and commissioning teams across the UK.
This role is not a sales or marketing position and is only suitable for candidates with direct experience of Children’s Services, compliance, referrals or commissioning environments.
Key Responsibilities
Referrals & Placements
- Manage and coordinate end-to-end referral processes for semi-independent placements
- Liaise directly with social workers, personal advisers, brokerage and placements teams
- Complete, review and quality-check referral forms and supporting documentation
- Ensure referrals are appropriate and aligned with Oasis’s safeguarding and support criteria
- Maintain a clear, accurate referrals pipeline and tracker
Partnerships & Commissioning Engagement
- Build and sustain professional relationships with Local Authority Children’s Services teams
- Attend virtual and in-person meetings with placement and commissioning teams as required
- Act as a consistent point of contact for referral enquiries and placement discussions
- Support engagement with frameworks and commissioning arrangements where applicable
Quality & Professional Standards
- Work closely with Oasis management and QA staff to ensure placement suitability and risk awareness
- Support feedback loops with Local Authorities regarding placement outcomes and expectations
- Uphold professional, ethical and safeguarding-focused practice at all times
Reporting & Outcomes
- Provide concise weekly updates on activity, referrals and progress
- Contribute to a 12-week review against agreed outcomes and KPIs
- Ensure systems, contacts and processes are documented and transferable
Qualifications
- Strong expertise in New Business Development and Business Development to identify, pursue, and cultivate opportunities in the children's service sector.
- Experience in Contract Negotiation and Account Management to maintain strong relationships with clients and partners and ensure compliance with agreed terms.
- Sales knowledge and the ability to adapt sales strategies to meet or exceed revenue and growth objectives.
- Excellent communication, organizational, and stakeholder relationship skills.
- Previous experience in social services, child welfare, or a related field is desirable.
- Proven ability to work on-site and effectively collaborate with teams to achieve targets.
- Bachelor’s degree in Business, Social Work, or a related field is preferred, but demonstrable experience in a similar role will be considered.
- Knowledge of the West London region’s social care landscape and local authorities is a plus.
Essential Experience (Applicants must demonstrate)
- Proven experience working with Children’s Services in one or more of the following:
- Referrals and placements
- Commissioning or brokerage teams
- Supported accommodation, semi-independent or care leaver services
- Strong understanding of:
- Care leaver pathways
- Local Authority referral and placement processes
- Experience completing and managing referral documentation
- Confident professional communicator, able to engage with social workers and commissioners
- Ability to work independently, proactively and with discretion
Desirable Experience
- Experience working with Ofsted-registered providers
- Existing relationships with Local Authority placement or commissioning teams
- Quality assurance, audit or compliance experience within Children’s Services
This Role Is Not Suitable For
- Candidates from generic sales, recruitment or marketing backgrounds
- Individuals without direct Children’s Services or Local Authority experience
- Entry-level or junior applicants
Why This Role
- Flexible, part-time (3 days per week) engagement
- Opportunity to shape referral pathways and professional relationships
- Pilot role with potential to extend or convert based on outcomes
- Values-led organisation focused on quality and safeguarding