Description:
Reporting directly to the Board of Directors, the Chief Executive Officer will provide strategic leadership, regulatory oversight and operational direction across the Credit Union. The successful candidate will drive sustainable growth, financial strength and organisational performance while maintaining the highest standards of governance, compliance and member service. From a regulatory perspective, the Capital Credit Union CEO role is designated as SMF8 (Credit Union Senior Management Function) under the Senior Managers & Certification Regime
This is an opportunity to lead a respected financial co-operative with a strong reputation for ethical finance and financial inclusion. The role requires an experienced leader who can balance commercial success with social purpose while representing the organisation with regulators, stakeholders, partners and the wider community.
Key Responsibilities
- Lead the strategic direction and long-term growth of Capital Credit Union.
- Ensure full compliance with FCA, PRA and all relevant regulatory requirements.
- Act as the Credit Union's principal ambassador, spokesperson and senior representative.
- Provide expert strategic, financial and operational advice to the Board and its Committees.
- Drive business performance while ensuring growth remains within the Credit Union's risk appetite.
- Lead and develop high-performing senior management and leadership teams.
- Maintain a strong risk management and governance framework across the organisation.
- Oversee financial planning, budgeting, forecasting and performance reporting.
- Build and maintain strong relationships with members, employers, regulators and community partners.
- Champion a positive culture focused on professionalism, member care and continuous improvement.
Candidate Requirements
Essential
- Extensive senior leadership experience within financial services, including credit unions, mutuals, building societies or similar regulated organisations.
- Strong understanding of UK financial regulation, corporate governance and risk management.
- Demonstrable experience developing and delivering successful strategic plans.
- Proven ability to improve operational performance and organisational outcomes.
- Experience working with Boards and governance structures at a strategic level.
- Strong stakeholder management and relationship-building skills.
- Excellent communication, presentation and influencing skills.
- Strong commercial and financial acumen with an evidence-based approach to decision-making.
- Applicants must have the right to work in the UK.
Desirable
- Professional or postgraduate qualification in a related field.
- Experience within member-owned, co-operative or purpose-led organisations.
- Passion for financial inclusion and delivering positive social impact.