Description:
We are seeking a highly skilled, commercially minded Chief Operating Officer to join the senior management team in a leading Fintech company.
This is a critical role for the organization and will overall contribute to the growth and expansion plans they have in place.
Requirements:
- A successful record as a Chief Operating Officer, Commercial Director, Head of Operations or in a similar role/s at an executive level, ideally within Fintech startups.
- Considerable experience in leading and developing effective, engaged and high-performing cross-functional teams
- A proven track record of success in commercialising fintech offerings in a product-led environment.
- Knowledge and experience working in the Fintech, Financial Services, Banking and/or Payments (eCommerce/wallets/card present/card not present F2F) industries and/or within startups.
- Previous experience in scaling teams
- A sound understanding of Policy, Strategy, Data and Information Governance
- Agile experience working with both corporate and startups
- Commerically minded to drive revenue operations and marketing growth.
- Hands on
Your Responsibilities:
- Cascading the company strategy & OKRs to the Commercial & Operations Teams and translating this into actionable goals for performance and growth. This includes implementing best practices and making sure there is a healthy collaboration with other internal stakeholders.
- Collaborating with Exco and the Manco Team to understand their requirements and ensuring that the vision is translated into agile delivery.
- Responsibility for commercial operations planning and scaling in line with company-wide strategy and goals.
- Supporting the Head of Operations in the delivery of lean, high-performing and customer-centric teams across technical and payment operations, support, fraud management, financial operations, logistics management, and customer compliance.
- Ensuring that all commercial and operations practices adhere to regulatory, security & privacy requirements and ensuring compliance with POPI, security and PCI regulations.
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