Claims Administrator

Description:

Gallagher Bassett is seeking a Claims Administrator to join their Blisworth office. The role is ideal for individuals starting a professional career in claims management, with no prior experience required. The Claims Administrator will provide exceptional service to clients involved in insurance claims, primarily through phone communication. The position supports clients and insurers by managing claims efficiently and accurately.

Key Responsibilities:

• Entering claims into the case management system and conducting initial enquiries

• Communicating with claimants, insurers, and third parties to gather information

• Ensuring compliance with office protocols, service level agreements, and key performance indicators

• Collaborating with the team to manage workload effectively

Skills and Experience Required:

• Strong organisational skills with the ability to prioritise tasks

• Clear communication via phone and email

• Ability to work independently and as part of a team

• Attention to detail in a fast-paced environment

• Eligible to work in the UK

Compensation and Benefits:

• Minimum of 25 days holiday plus bank holidays, with the option to purchase extra days

• Defined contribution pension scheme with employer contribution

• Life insurance (4x basic annual salary, upgradable to 10x)

• Income protection covering up to 50% of annual income, with options to top up

• Health cash plan or private medical insurance

• Three fully paid volunteering days per year

• Employee stock purchase plan and share incentive plan

• Critical illness cover

• Discounted gym membership and season ticket loans

• Access to a discounted voucher portal and emergency back-up family care

• Supportive culture valuing teamwork, curiosity, and inclusion

Diversity and Inclusion:
Gallagher is committed to inclusion and diversity, Disability Confident Committed, and an equal opportunity employer. Reasonable adjustments are available for applicants with disabilities.