Claims Business Analyst/senior Business Analyst

Description:

Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

Key Accountabilities
 

• Support the scoping of change initiatives required for the Transformation Programme, working within the Business Analysis Framework
• Work with stakeholders at all levels within the organization to elicit, define and manage business requirements, ensuring clear end to end traceability.
• Ensure requirements are fully understood and approved by stakeholders, supporting Change Control and prioritisation.
• Experience and knowledge of Guidewire Claim Centre and / or other mainstream Claims platforms
• Support the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders.
• Learn from experiences and understand how benefits have been delivered by participating in retrospectives, lessons learned and knowledge share sessions
   

Essential Skills
 

• You'll be passionate about the BA role and will have worked on several change projects, utilising Agile and Waterfall methodologies
• Experience as a Business Analyst in the General Insurance Claims domain
• Able to elicit comprehensive requirements and achieve consensus from stakeholders using a variety of analysis techniques
• Solid experience in Agile and creating Epics and User Stories using Confluence and Jira
• Good understanding of Use Cases, Value Streams and Personas
• Can apply recognised industry standard modelling techniques including data modelling and BPMN
• Great stakeholder management skills with the ability to influence at all levels
• An agile mindset, with a flexible and adaptable approach to delivering against business priorities
• A Level education or equivalent
• Senior Business Analysts able to work autonomously with minimal day to day direction and to support more junior members of the team in their work
   

Desirable Skills
 

• BCS Diploma in Business Analysis or equivalent
• Experience in Commercial General Insurance
• Experience in defining requirements for internal and external system integrations