Claims Support

Description:

The difference you’ll make.

• Contacting external firms to protect our customers funds via email & external banking platforms.

• Calculating charges and interest.

• Reporting suspect telephone numbers to third party institutions.

• Supporting the Investigations teams with various tasks to maximise efficiencies and help reduce fraud/customer losses.

• Enabling team members to protect the bank, our customers and our Shareholders against Financial Crime.

• Providing suggestions to improve the customer experience.

What you’ll bring.

• Good knowledge of Risk Management, with excellent attention to detail.

• Demonstrable data analysis skills, with good knowledge of IT systems and Microsoft packages.

It would also be nice for you to have.

• Proven experience of Partenon.

• Attention to details.

• Good written communication skills.