Client Relationship Manager

Description:

As a Client Relationship Manager in our Private Capital team, you will be instrumental in delivering Linklaters’ Clients & Sectors strategy. You’ll work closely with relationship partners to drive profitable revenue growth, foster proactive and targeted client engagement, and ensure a stand-out client experience. This role is backed by strategic client feedback and best-in-class CRM infrastructure.

Responsibilities You will manage a portfolio of global, cross-border Private Capital clients—often spanning multiple sectors—requiring high levels of coordination and strategic leadership. Your responsibilities will include:
 

• Leading white-space analysis and identifying high-margin business opportunities.
• Coordinating client services across practice areas and managing client reporting.
• Developing action-oriented client account plans and aligning team structures to strategic opportunities.
• Facilitating structured client feedback and ensuring follow-through on key actions.
• Building strong relationships with client contacts and internal stakeholders to deliver a seamless client experience.
• Championing CRM best practices, including Salesforce adoption, and maintaining accurate records of client interactions.
• Driving continuous improvement in client onboarding, service delivery, and operational efficiency.

This is a dynamic and collaborative role within our Business Development & Marketing (BDM) function, offering significant opportunities for learning and growth.

Client Relationship Manager, Private Capital - What we're looking for: We’re Seeking a Strategic And Relationship-driven Professional With

• Extensive experience in client development within legal or professional services.
• Proven ability to build trust and influence senior stakeholders.
• Strong understanding of CRM tools and best practices in client relationship management.
• A track record of identifying strategic opportunities and securing work from Private Capital clients.
• Experience in client-facing roles, including conducting client feedback interviews.
• Comfort with data, analytics, and reporting to inform decision-making.
• Excellent attention to detail and communication skills—both written and verbal.
• Experience in strategic account planning and white-space analysis for financial institutions.
• Ability to thrive in a matrix organisation and collaborate across multiple teams.
• A solid grasp of financial services business models and profitability drivers.