Client Relationship Manager

Description:

Are you a skilled Account Manager or Customer Success Manager? This position could be the next best challenge your looking for!
 

Day to day :

• Ownership of end to end conversations, revenue metrics and performance KPIs for a portfolio of 1000+ small and medium businesses
• Resolving customer complaints quickly and efficiently while escalating blockers and generating ideas for improvement
• Helping customers stay up to date on offerings by pitching relevant solutions via scaled methods like emails, video posts, group posts, webinars, etc.

Skills needed:

• Excellent verbal and written communication skills.
• Previous experience in promoting and selling products to a large book of business (500+ accounts)
• Experience in deploying scaled communication channels like mass emails, video posts, text posts, etc.
• Good command over data
• An understanding of Ad sales industry