Collections Advisor

Description:

This role forms part of the Accounts Receivables team within the Treasury team. It is responsible for ensuring the delivery of an effective and professional credit control and billing process for all Miscellaneous Income (non-tariff debt) streams circa £500m per annum

Based at our Severn Trent Centre in Coventry and as a member of the Treasury Team you’ll be responsible for managing a ledger for both debt collection and billing, with regular customer and stakeholder contact. You’ll work autonomously on collection of debtor accounts, maintain accurate and up to date customer details and account records, pro-actively anticipate developments, and identify key accounts that will require special attention. You’ll run debtor communications and issue out to customers using your initiative and imagination to achieve targeted results, while promoting customer goodwill.

WHAT YOU'LL BRING TO THE ROLE

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.

The successful candidate will have experience of accounts receivable and the associated administration within a large organisation. You’ll show evidence of experience in telephone debt collection of commercial customers and an awareness of general accounting and VAT procedures.

Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.