Commercial Account Representative

Description:

In this role, you’ll work in a fast-paced and dynamic environment, supporting well-known brands in the supply chain and you’ll ensure excellent service in a B2B setting; as the first point of contact for customers, you’ll handle administrative tasks, manage stock levels, and build strong, long-term relationships.

This is a great opportunity to join a company that is currently working with major food production and retail businesses around the world with a fantastic year-on-year growth of 10-20% who are dedicated to delivering top-tier service to their customers.

Key Responsibilities:

• Act as the main contact for customer inquiries and manage around 25-30 accounts
• Monitor customer performance and stock levels
• Ensure data accuracy and compliance with contracts
• Build relationships with customers and internal teams to ensure service excellence

What We’re Looking For:

• 1+ years experience in B2B customer service or account management
• Good analytical skills (Excel – Pivot Table and V look ups)
• Great organisational skills and excellent attention to detail
• Strong communication and organisational skills