Contract Manager

Description:

We’re now looking for an experienced and motivated Contract Manager to lead our team in Islington, managing services across occupied properties to ensure quality, safety, and resident satisfaction.

Role Criteria
 

• Management of all aspects of operational and commercial delivery, overall contract performance in line with contractual commitments and agreed company & client protocols. Managing works to programme time frames, producing project
• Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company’s commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities
• End-to-end management of Capital works and high-risk properties across a range of occupied homes
• Line management of five supervisors, including performance reviews, one-to-ones, and daily briefings
• Oversight of KPIs, reporting, and service delivery standards
• Handling client queries and managing resident complaints effectively
• Supporting and engaging operatives and branch teams to achieve high-quality outcomes
• Office-based in Milton Islington with regular site visits
• Full valid driving license
   

What We’re Looking For
 

• Health & safety knowledge, including COSHH.
• Knowledge of compliance
• Line management experience
• Experience of working in social housing and in partnership with a local authority client
• Proven experience of Capital works projects and high-risk buildings