Contract Senior Operations Lead

Description:

TLT, a fast-growing and innovative law firm, is looking for a Contract Senior Operations Lead to join their busy, high-volume department in Bristol. This key role will support the Mortgage Enforcement & Lender Sales team within the Banking Lender Services Group, working alongside partners and senior leadership to improve productivity and ensure the smooth execution of the change programme.

The contract role, which will last 6 months, offers a hybrid working arrangement, with 3 days a week in the office in Bristol. You will be responsible for streamlining business-as-usual (BAU) initiatives, overseeing programme management, and facilitating change across the department.

Your Role:

• Assist and communicate with partners and senior leadership in decision-making, programme management, and the implementation of initiatives.

• Create PowerPoint decks, draft communications for different audiences, and maintain governance of the change programme.

• Support the review, design, and execution of improvements to the organizational structure and processes for enhanced efficiency and productivity.

• Act as a liaison with colleagues and senior leaders across the firm for both BAU and project updates.

• Develop and build relationships to increase efficiency, responsiveness, and define new operational strategies.

• Serve as a subject-matter expert, handling inquiries, developing action plans, and preparing communications.

Your Skills and Experience:

• Extensive experience in a business management or executive role, ideally within financial services.

• Proven success in a business management role, with a focus on executive-level support and delivering high-quality change.

• Creative problem-solving and decision-making ability, managing critical issues effectively and striving for continuous improvement.

• Excellent understanding of business operations, procedures, and organisational structure.

• Experience organizing and directing multiple teams, particularly in senior operations management or C-suite executive support.

• Strong organisational, planning, and multitasking abilities, with proven success managing concurrent projects.

• Excellent communication, leadership, and interpersonal skills, with the ability to engage stakeholders at all levels.

About TLT:
TLT is a forward-thinking, fast-paced law firm that helps clients stay ahead in innovative sectors. With offices across the UK and partner firms globally, TLT was named Law Firm of the Year at the Legal Business Awards 2023, marking a third consecutive year of industry recognition. The firm encourages a collaborative, inclusive culture where employees are empowered to be their authentic selves and contribute meaningfully to the workplace.