Description:
A vacancy has arisen within our Credit Control department based in Biggleswade for a Credit Controller – 12-month fixed term contract. The role contributes to the success and profitability of Liebherr-Great Britain Ltd and Liebherr Construction Equipment Ireland Ltd, by maintaining an effective credit process and developing positive customer relationships with new and existing customers whilst working within the Company’s key result areas: Business Performance, Customer Focus, People and Teamwork, Leadership.
Your Responsibilities As a Credit Controller
- Opening and assessing new customer accounts and being responsible for their day-to-day management ensuring completeness, accuracy and validity.
- Manage a wide and diverse ledger with effective cash collection.
- Prepares internal reports to include but not limited to debtor days, queries and cash management.
- Calculation and review of bad debt provision.
- Reduction of overdue debtor balances.
- Provide assistance to other team members in the sales decision-making processes such as deferred settlement payment plans, payments in advance and progress payment-based credit line facilities.
- Provide a point of reference to departmental managers and the board through the effective management of credit accounts and query reports.
- Establish credit lines, reviews, updates and amends lines internally and with customers.
- Provide direct customer contact through various means of communication and recognises when to meet directly with customers so as to build and strengthen relationships.
- Take the lead in instigating and managing collection of payments via small claims or litigation as appropriate.
- Acts as a role model for the organisation when meeting with customers face to face recognising that importance of company image in the development of customer relations.
To be successful in the Credit Controller role, you will require:
- Proven credit control experience.
- Computer literate and able to demonstrate uses of IT relevant to role with excellent excel skills.
- Able to demonstrate ability to work effectively with customers in a pressurised environment.
- Excellent organisational and prioritising skills.