Customer Data Analyst

Description:

The business are a leading and iconic luxury fashion brand seeking to hire a pivotal role into their analytics team with the addition of a Customer Data Analyst on a 12 month fixed term contract.

YOUR ROLE AND RESPONSIBILITIES

• Analyse client data to identify active and dormant customer segments, providing insights that shape targeted strategies
• Develop and recommend activation strategies to encourage increased customer visits and spending
• Deliver actionable insights on customer behaviours and preferences, driving business improvements
• Collaborate with teams to design and measure the impact of customer activation campaigns
• Ensure data quality and accuracy by auditing, cleaning, and maintaining data integrity

YOUR SKILLS AND EXPERIENCE

• Knowledge of tools like SQL, Excel, and data visualization platforms (e.g., Tableau, Power BI)
• Strong analytical skills with experience in data segmentation and visualisation
• Background in luxury fashion/goods is desirable
• A proactive approach to data quality and accuracy, with a keen eye for detail
• The ability to turn complex data into clear, actionable recommendations.
• A collaborative mindset with excellent communication skills