Customer Marketing Specialist

 

Description:

As Product& Customer Marketing Specialist, you’ll play a key role in shaping how our award-winning platform goes to market and grows with customers. This role includes approximately 80% Product Marketing — driving go-to-market execution, product launches, and sales enablement — and 20% Customer Marketing, focused on driving adoption, engagement, and upsell across our existing customer base.

You’ll partner cross-functionally with Product, Sales, Marketing and Customer Success to craft compelling messaging, create impactful collateral, and deliver strategies that connect our technology with real customer outcomes.

Responsibilities

Go-to-market execution:
 

  • Manage the end-to-end go-to-market process for a portfolio of products
  • Post-launch tracking and reporting
  • Create collaterals based on Product Brief and marketing research:
    • ‘Sellers’ training slides - how to sell this release and objection handling
    • One-pagers and explainer collateral (in partnership with broader marketing team)
    • Maintain a unified view of product release timelines and key milestones
    • Which customers will be impacted by launches and subsequent messaging

Sales enablement:
 

  • Run monthly enablement training with accessible decks and recordings
  • Our new business teams, including AE/BDR/Agency/Growth Marketing, all know how to sell new features or Products to assist their pitch in selling Adthena
  • Provide collateral (one-pagers, positioning scripts) to enhance pitches
  • Market/competitor research
     

Other:
 

  • Staying on top of industry news and being the in-house PPC expert
  • Contributing to thought leadership
  • Supporting case study production
  • Supporting in-app product announcement production
  • Support the broader marketing team with reviewing content, contributing to the content strategy, website, and any other marketing projects
     

Tools you’ll be using:
 

  • Adthena - you’ll become an expert on Adthena products
  • Google Suite (slides, docs, sheets) and Gemini for content creation, analysis
  • Figma for asset creation (one-pagers, etc.)
  • Notion for collaborating across teams on timelines and go-to-market (GTM) progress
  • Google Ads for looking up relevant data for enablement and thought leadership
  • Storylane for creating product demos/walkthroughs
  • Pendo for creating in-app comms and analysing product usage adoption

Organization Adthena
Industry Marketing Jobs
Occupational Category Customer Marketing Specialist
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2025-11-06 8:17 am
Expires on 2025-12-21