Customer Service Agent

Description:

We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want you to be a part of it!

The role will include, but is not limited to:

• Responding to customer enquiries via phone call, emails and webchat
• Processing customer bookings, by telephone and email in line with company processes
• Accurately input data onto Halo’s internal systems
• Manage booking volumes to support all sites throughout the business.

Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a people thinking business, we know that it’s our teams and centres that provide extraordinary results. Therefore, you can expect an excellent package and environment.