Customer Service And Business Development Assistant

Description:

Are you an experienced and innovative customer service professional looking for a new challenge? Due to continued growth, a position has arisen to join a well established team based in Derby for a market leader in their industry. This is an exciting time to join a very ambitious, focused and passionate business with expansive global growth plans. Reporting to the department manager, the successful candidate will be responsible for professionally communicating with customers and supporting the wider team.

What we’re looking for:

– Excellent communication skills both written and verbal, and the ability to speak confidently when communicating with external contacts and clients
– Willingness to develop and learn alongside the company, taking on-board information and being able to utilize this when working on business development opportunities
– An organised individual with the ability to manage tasks, workflow and be able to pre plan activites
– High attention to detail and accuracy at all time
– Strong research skills and the ability to conduct comprehensive research

The finer elements of the role:

– Support with the implementation of specific business development projects, including bid submissions, presentations, reports, and case studies
– Support external client meetings including drafting supporting documents and presentations, preparing client research and collating data
– Use lead-generation software to assess potential new opportunities and compile reports for bi-weekly review with Sales & Estimating department
– Supporting the delivery and promotion of webinars and face-to-face events
– Use social media and online networking to identify leads for enquiries, content, and events