Customer Service Assistant

 

Description:

Join Tenpin, a fantastic team where entertainment is at the heart of everything we do! As a Customer Service Assistant, you will be responsible for delivering an outstanding experience to our customers. Your duties will include booking customers in at reception, addressing customer inquiries, spotting sales opportunities, hosting parties and individuals, maintaining cleanliness, and preparing and serving food and drinks. Your role will focus on providing exceptional customer service, demonstrating initiative, and engaging positively with customers in a lively and fun environment.


Key Responsibilities:

  • Booking customers in at reception and acting as the first point of contact for any inquiries.
  • Ensuring the center remains clean, tidy, and inviting.
  • Preparing and serving food and drinks to customers.
  • Actively promoting sales opportunities and hosting events such as parties.
  • Providing an outstanding experience for all visitors, maintaining a fun and engaging atmosphere.
  • Working efficiently in a fast-paced environment, showing initiative and a positive attitude.

Skills You Need:

  • Enthusiasm and determination to succeed in a fast-paced environment.
  • Excellent communication skills and a "nothing is too much trouble" attitude.
  • Ability to provide high levels of customer service and work efficiently under pressure.
  • Full flexibility, including evenings and weekends.
  • Approachable, helpful, and a strong team player.
  • Ability to multi-task and stay organized.

Our Fantastic Benefits:

  • Tenpin Treats: Discounts at retailers, access to Smart Tech, and Best Doctors.
  • Free bowling for family and friends.
  • Free food when working for 6 hours or more.
  • Enhanced maternity, paternity, and adoption leave.
  • Medicash Health Care Cash Back Scheme.
  • Employee Assistance Programme, including free counseling.
  • Life assurance equal to 2x your annual salary.
  • Long service awards.
  • Recommend a friend and earn rewards.
  • On-the-spot rewards for outstanding performance.

Career Development:
Tenpin offers career growth opportunities with many of our managers having started as team members. If you’re looking for development, we are a great place to start, and we recognize the contribution of talented individuals to our success.

Organization Tenpin
Industry Other Jobs Jobs
Occupational Category Customer Service Assistant
Job Location Leeds,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2025-01-19 2:48 pm
Expires on 2025-03-05