Customer Service Executive

Description:

Our partner company, a leading UK-based travel organisation, is looking for Customer Service Executives to join their growing team. This role is ideal for professionals who enjoy working with customers, handling travel-related queries, and delivering smooth end-to-end service experiences.

Prior experience in customer service, sales, or the travel industry will be a strong advantage.

What You’ll Do

• Handle customer enquiries via phone, email, and digital channels
• Assist customers with bookings, changes, cancellations, and travel-related support
• Provide clear, accurate information on travel products and services
• Resolve customer issues professionally while maintaining high service standards
• Update and manage customer details using CRM and internal systems
• Collaborate with internal teams to ensure timely resolutions
• Maintain compliance with service quality and data protection standards

Who We’re Looking For

• Experience in Customer Service, Sales, or Travel & Tourism (preferred)
• Strong spoken and written English communication skills
• Customer-first mindset with problem-solving ability
• Comfortable working in a fast-paced service environment
• Willingness to relocate to the UK and grow long-term with the organisation

What’s in It for You

• Opportunity to work with a well-established UK travel brand
• Visa sponsorship available for eligible candidates
• Structured onboarding and training
• Career growth within the travel and hospitality sector
• International work exposure and long-term stability