Customer Service Representative

Description:

In addition to being the welcoming friendly voice of QVC, you will be passionate about providing world class customer service. Our Customer Care Team Members handle inbound customer calls, resolving customers' often complex enquiries whilst driving brand advocacy.

Whilst working as part of a team to ensure our overall success, you will also work towards achievable individual performance targets.

To set you up to be successful and ensure you are ready to be great in your role, you will be provided with a supportive and seamless onboarding experience – which will include four weeks of training.

About You – To be in your role you'll need:
 

• The desire to deliver a first-class customer service experience
• Take ownership of performance and always seek ways to improve.
• Engage with customers and colleagues, creating a people-focused work culture.
• Have Experience interpreting and responding to customer questions.
• Experience using a computer is necessary in this role.