Delivery Coordinator

Description:

We are seeking a highly motivated Delivery Coordinator to join our fast-paced, dynamic working environment. The Delivery Coordinator will manage all areas of the delivery function within our Operations Team, ensuring timely, consistent, and efficient implementations across all our projects.

Responsibilities:

> Administrative Support: Manage, schedule and own all customer meetings. Prepare reports and supportive documentation to outline progression and next steps.

> Communication: Serve as a liaison between team members, customers, key stakeholders, and external partners to facilitate effective communication and cross-team collaboration.

> Progress Delivery: Track progress and deliver the end-to-end deliverables, ensuring we overcome any milestones along the way. Ensure all agreed timelines are met whilst emphasising the time to value of our solution to the customer. Aim to overachieve wherever possible, resulting in benefits for our customer base.

> Resource Management: Coordinate resource availability and assist in managing resource allocation.

> Risk Management: Identify potential risks and work with the Operations Director to develop and implement mitigation strategies.

> Documentation: Maintain accurate and up-to-date documentation, including meeting minutes, status reports and plans.

Skills & Experience:

> Strong organisational and multitasking abilities

> Excellent written and verbal communication

> Ability to work effectively and efficiently in all departments

> Work towards tight deadlines, ensuring time-to-value targets are met

> Confident and comfortable in a customer-facing role

Working Conditions:

> Based in our central Manchester office

> On-the-job training

> Abundant development opportunities

About the Company:

We are a business-leading SaaS provider of innovative digital payment solutions dedicated to revolutionising business processes across a multitude of industries. Our mission is to simplify and automate transactions between trading partners, enhancing efficiency, reducing costs, and promoting sustainability. Our multi-award-winning solutions are trusted by some of the biggest names in the construction, manufacturing, and food and beverages industries. As we continue to grow, opportunities for personal development and career progression are plentiful.