Delivery Manager

Description:

Pinsent Masons is hiring an MLS Delivery Manager on a 12-month fixed-term contract to join their innovative Vario team, which delivers alternative legal services. This role is key in leading legal service delivery for both internal practice groups and external clients, managing a team of paralegals, and ensuring exceptional service standards across a hybrid operational model.

Key Responsibilities Include:

• Line managing a team of paralegals and overseeing daily operations

• Supervising legal work delivery and quality assurance

• Supporting resource planning, output reviews, and engagement tracking

• Enhancing legal delivery models to remain best-in-class

• Collaborating with Resource Management and various practice groups

• Identifying and developing legal service offerings, particularly in cyber, privacy, and data protection

Candidate Profile:
The ideal candidate brings significant legal experience in privacy, cyber security, and data protection, coupled with excellent leadership and service management abilities. Familiarity with alternative legal service delivery models and performance-driven environments is highly desirable.

Why Join Pinsent Masons – Vario?

• Tailored career development within a leading legal innovation team

• Flexible/agile working environment

• Generous leave policies including 25 days annual leave, 5 days carer’s leave, and leave rollover

• Competitive pension (up to 5% contribution) and private healthcare

• Life insurance (4x base salary)

• Access to interest-free loans (travel, gym, rental deposit)

• Cycle to work scheme

Equal Opportunity Commitment:
Pinsent Masons is committed to diversity and inclusion and encourages applications from candidates of all backgrounds, including those with disabilities, neurodiversity, and caring responsibilities. Interview accommodations and alternative formats for applications are available on request.