Description:
We are looking for a Deputy Store Manager who can lead by example, deliver excellent customer service, and support the management team to achieve the Company KPI’s.
This role is based within the airport; therefore, all applicants must be 18+ and able to work varied shifts across airport trading hours.
Successful candidates will be required to complete a basic background check (CRC) and be able to provide a detailed education/employment history spanning the last 5 years prior to starting their employment.
In this role you will:
- Drive the performance of the store by supporting your Store Manager with the development of your team – leading by example on great customer service, product knowledge and being a brand ambassador.
- Support your Store Manager to identify strengths and development needs of your team to create a live succession plan for the store and the wider business.
- Manage the store team ensuring they are motivated, knowledgeable, and exceeding expectations
- Support the Store Manager in operational administration and ensure communication is completed on time.
- Provide support to other local branches as and when required.
- Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for your store.
- Be flexible to be able to work variable days and hours across the week.
What we are looking for in our Deputy Store Managers
- Experience of managing a team
- An individual who demonstrates, passion, drive, resilience, and a can-do approach
- Decision making ability and a sense of ownership to take responsibility
- Has a proven examples of delivering excellence in customer service both personally and through their team
- Confident to take ownership with a sense of responsibility.
- Communicates openly and effectively
- Demonstrates planning and organisational skills.
Joining us your benefits would include
- A competitive salary
- Exciting bonus scheme
- We offer a Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessories
- A generous staff discount across Accessorize, Monsoon and Monsoon Childrenswear which can be used in our stores and online
- An additional day’s holiday to celebrate your birthday