Digital Engagement Executive

Description:

This is a truly collaborative role, as our Digital Engagement Executive will work closely with a number of internal stakeholders to design and manage the full life cycle of their digital engagement communications. You will also work closely with the Digital Engagement Manager, our Executive will have the chance to deliver inspiring and high-quality communications, primarily through emails and digital messages and in the future via SMS messaging.

What will help you succeed in this role:

• Experience in copywriting and hypertext markup language (HTML)/Cascading Style Sheets (CSS) coding templates.
• Knowledge of and experience working on a Customer Relationship Management (CRM) system. Experience with Salesforce Marketing tools would be a bonus.
• Experience of working independently and as part of a team on multiple digital communication campaigns, delivering to tight deadlines, from implementing the planning stage through to completion.
• Experience effectively analysing key email marketing KPIs, producing and presenting reports to encourage use of data to inform future campaign improvements.
• Evidence of building and maintaining productive working relationships.
• Excellent written and verbal communication skills.
• Strong time management and organisational skills.
• A proactive approach to problem-solving.
• A good understanding of data protection regulations (DPA and GDPR).