Digital Operations

Description:

Adobe, a global leader in digital experiences and creative solutions, is seeking a Digital Operations – Pricing Lead to join its London-based team. This role offers an exciting opportunity to play a pivotal part in driving Adobe’s promotional and pricing strategies across multiple geographies. The position requires a detail-oriented and proactive professional who can ensure seamless execution of promotions, manage price list operations, and provide cross-functional support to internal stakeholders.

As a Pricing Lead, you will be the point of contact for country-specific pricing, discount information, and campaign deliverables, ensuring accuracy and efficiency in all outputs. You will collaborate with various departments to guarantee that promotional initiatives are executed effectively and align with VAT adjustments, FX rates, and pricing program updates.

Key Responsibilities:

• Partner with the promo planning lead to ensure smooth execution of quarterly and ad hoc promotion requests.

• Manage the E-commerce Price List, implementing updates for VAT, FX, product realignment, and special pricing programs.

• Serve as the main contact for cross-functional teams seeking pricing and discount details.

• Identify and escalate Adobe.com pricing display issues for resolution.

• Maintain promo discount calculation templates and outputs to support executions.

• Oversee a Jira intake system for project requests, assigning work, and ensuring timely delivery.

• Keep Standard Operating Procedure (SOP) documents up to date with evolving processes.

• Manage the monthly Digital Operations Newsletter.

• Continuously evaluate and improve operational processes for efficiency.

• Provide support on ad hoc digital operations projects as required.

Candidate Profile:
The ideal candidate will be proactive, curious, and meticulous, with the ability to manage multiple projects in a dynamic environment. Strong organisational and problem-solving skills are essential, as well as the confidence to challenge assumptions and propose innovative solutions. Experience working in digital operations, pricing, or e-commerce environments is highly desirable.

Diversity & Inclusion Statement:
Adobe is proud to be an Equal Employment Opportunity employer, committed to fostering an inclusive environment for all. The company does not discriminate on the basis of gender, race, ethnicity, age, disability, religion, sexual orientation, veteran status, or other protected categories.

Accessibility Support:
Applicants requiring special assistance during the recruitment process may contact Adobe at accommodations@adobe.com or call (408) 536-3015.