Description:
We’re passionate about putting our customers at the core of all that we do and we’re looking for a superstar Digital Trading Manager with a creative eye to drive sales and spearhead the look and feel of our global sites including UK, US, Canada and Europe.
You’ll have a background in digital trading with a data focussed mind and you’ll be looking to make an impact in a fast growing digital team. As Digital Trading Manager, you’ll bring your expertise in optimising multiple websites through site analytics and testing to paint a clearer picture of sales and product performance to the global FitFlop sites.
It goes without saying that you'll live and breathe all things ecommerce and be excited by pushing boundaries to put the FitFlop customer at the forefront of our business.
The Responsibilities:
- Build trading calendars for the UK, US and EU websites to meet the needs of the markets and maximise sales opportunities.
- Take full ownership of active day-to-day trade plan and promotions, reacting to performance signals, proposing new promotional solutions and fresh approaches
- Manage the execution of the trade plan through a team of online trading executives
- Support the Senior Trading Manager with forecasting sales and KPI setting
- Report on sales, key metrics and promotions in daily, weekly and monthly trade meetings
- Drive site optimization to drive cross selling to increase UPT and AOV
- Use data to work with cross-functional stakeholders to guide and influence future focus & commercial opportunities, including but not limited to: Multi-variant testing, SEO, Localization, Product Opportunities and Website Development in line with target segment & business strategy
- Work with Marketing team to support traffic driving activities, improve CVR and profitability
- Support the development of the personalization strategy to balance customer experience with local commercial opportunities
- Manage day-to-day running of dropship partner program
- Manage direct reports and provide coaching and feedback
- Develop deep expertise of our ecommerce tool
The Person:
- Be able to think outside the box
- Results focused with strong business acumen and a desire to deliver work of the highest quality
- Creative eye – to be the product eyes of the global sites
- Financially savvy – a whizz with numbers and reports, great attention to detail. Amazing Excel skills and ability to create reports
- Amazing interpersonal skills - you’ll have the opportunity to influence the strategic direction of the business in what is a very exciting time
- A Self-starter, highly motivated, proactive and positive attitude. Forward thinker who can drive ideas forward
- Hands-on, comfortable with the ‘doing’ – you’ll be happy getting stuck-in to any task
- Super-resilient and comfortable working in a fast-paced and changeable environment (you’ll be able to keep your cool and thrive on a challenge)
- Ability to work simultaneously with multiple teams in different locations and different time zones
- Previously worked with onsite optimization tools including analytics, testing, content management and internal search (Tableau; Qubit, GA)
- A team player not afraid to get stuck in
- Line management experience