Domestic Energy Assessor

Description:

Main Purpose of the Role

Conduct high volumes of property condition surveys and Energy Performance Certificates (EPCs) within the residential sector.
Deliver precise and timely reports using specialized field software, adhering to stringent quality standards and client Service Level Agreements (SLAs).
Maintain exceptional service levels and foster strong client relationships to enhance business opportunities.

Key Responsibilities

Undertake EPCs on domestic properties using iPad software in the field
Undertake Inventory related property assessments using various pieces of software in the field, such as Inventories, Property Audits, Property Viewings, check in’s, Check outs and Legionella Risk Assessments
Undertake independent energy Audits
Submit comprehensive, accurate reports, submitted same day, on a right first-time basis.
Meet daily targets relating to volumes and quality of work
Display a ‘right first time’ attitude to service delivery
Use in house IT systems to complete assessments daily

Build effective relationships with Clients in your area, to enhance service delivery
Identify and maximise new business opportunities
Attend training sessions as required
Embrace the core values of the business

Essential Qualifications

· DEA qualification

Essential Key Skills and Experience

Experienced DEA
Excellent organisational skills
Ability to self-motivate and work on your own initiative
Excellent IT skills
Excellent customer service skills and the ability to build strong working relationships
Show flexibility and adaptability to deliver a diverse range of products
Embrace new products and processes within a changing business
Take ownership of Continuous Personal Development
Effective communication skills, verbal and written
Diligent, trustworthy and respectful when working in clients’ homes
Full UK driving licence, own transport and appropriate insurance
Broadband connection

Desirable