Description:
We're seeking a dynamic and detail-oriented E-commerce Manager to join our team in the EMEA region. This role offers an exciting opportunity to lead digital adoption strategies and drive e-commerce growth within our captive store network.
How You Will Make An Impact
- Lead and implement a local digital adoption strategy for the captive store network, aligning with AC EMEA objectives.
- Co-develop a customer adoption plan with your commercial counterparts to achieve yearly targets, including digital sales, margin, and omnichannel customers.
- Break down regional digital sales goals by customer profile and market, driving tactics to achieve these goals.
- Manage the roll-out of market adoption programs, measure performance, and ensure programs meet KPIs.
- Collaborate with local, regional, and global functional owners (sales/marketing, digital, IT) to succeed.
- Work closely with market commercial excellence counterparts to design change management programs, sales rep and customer training.
What You'll Bring
- Proven experience in e-commerce management, driving customer and business adoption and impact, with a focus on B2B.
- Minimum of 5+ years of experience in an international (digital) business, preferably responsible for digital/e-commerce channel performance.
- Exceptional data analytics skills and the ability to set measurable goals and provide insights on industry trends.
- Strong project management skills and the ability to present work to general management and executive stakeholders.
- Comprehensive understanding of the market landscape, both through a technology and competitor lens.
- Excellent written and verbal communication skills in English and language.
- Ability to think and act entrepreneurially, leveraging a lean mindset.