Ecommerce Manager

Description:

As an Ecommerce Manager, you will operate at the crossroads of strategy, operations, and client leadership – owning the end-to-end delivery of multi-channel ecommerce programmes for your portfolio of brands. You will shape channel strategy, manage day-to-day execution across Amazon and the wider commerce ecosystem, and mentor junior talent to ensure consistent, high-quality output. Ultimately, you will be a trusted partner to clients, driving measurable growth through smart, connected commerce.

Key Responsibilities:

• Lead multi-channel ecommerce strategy across Amazon, marketplaces, retail media, D2C, and social commerce
• Line manage and develop a team of 1–2 ecommerce executives
• Own client-facing responsibilities including reporting cycles, planning sessions, performance reviews and roadmap development
• Translate data into insights, build testing plans, and present opportunities to unlock incremental growth
• Act as a strategic partner to clients, advising on best practice and emerging trends across the commerce ecosystem
• Collaborate with channel specialists to deliver integrated, high-performing campaigns and optimised digital shelves
• Champion innovation by testing new tools, formats and approaches to keep clients ahead of industry trends
• Support new business efforts through insights, analysis and strategic input for pitches
• Maintain strong account health, ensuring all work meets high standards of execution, performance and client satisfaction