Emergency Helpline Clerk

 

Description:

You’ll be answering emergency calls from vulnerable individuals, sheltered housing residents, and council services. Your job is to listen, stay calm, and help people through difficult situations with empathy and professionalism. You will be answering between 200-300 calls a day

 

Experience

MUST HAVE CALL CENTRE EXPERIENCE.

Desirable if you’ve worked in:

Local authorities

Emergency services

Control centres

Organization Reed
Industry Other Jobs Jobs
Occupational Category Emergency helpline clerk
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2025-12-02 10:18 am
Expires on 2026-01-16