Evergreen Customer Service Administrator

Description:

What you'll be doing:
 

• The tasks are varied, meaning you'll be talking to colleagues and customers regularly. It's important to note that this role is a hybrid rolewhich will involve administrative or processing work and you will be talking to customers on the phone too
• Dealing with all correspondence from our internal and external customers, keeping them up to date on progress to ensure next stages are understood
• Maintaining scheme data, administering, and updating individual customer and client records
• Collaborating with other team members to ensure that customer enquiries and issues are resolved quickly and efficiently
• For our most vulnerable customers, you'll ensure you consider their circumstances and needs and take additional steps to support them through their interactions with Legal & General
  
   

Qualifications

Who we're looking for:
 

• The skills below are important to us. Rest be assured, we will show you the L&G way. You'll be in our full-time office-based induction for a couple of weeks so, you'll have the tools you need before you start helping our customers and clients
• People who love helping people! People who are straightforward, ambitious, authentic, collaborative, and purposeful
• Strong communication and administration skills and passion to support customers, whatever their personal circumstances
• Confidence in using a desktop or laptop and experienced in using MS Office