Field Service Engineer

Description:

As a Field Service Engineer, you will be responsible for the meticulous service and maintenance of a wide variety of pumps and other rotating equipment. Your role will involve planned maintenance, troubleshooting, repair, installing, and providing on-site training to our customers. This role will be split between visiting customer site or completing repairs in our workshop. We are looking for a professional, competent, and socially adept individual who can work both independently and collaboratively with in our team.

Key Responsibilities
 

• Conduct service and maintenance of the company's products, with a specialisation in pumps.
• Execute planned maintenance in a timely manner.
• Provide on-site and workshop-based installation and validation services.
• Perform troubleshooting, service, and repair activities, addressing technical issues promptly and effectively.
• Deliver on-site training sessions to customers on product usage, maintenance, and troubleshooting.
• Act as the primary point of contact for customers, representing the company with professionalism and a positive attitude.
   

Qualifications
 

• Apprentice trained or time served 5+ years within the pump industry
• Minimum level 3 City and Guilds
• 18th Edition
• UK Driving License
• Strong knowledge of pumps and rotating equipment
• Excellent communication, analytical, and reporting skills.
• Ability to work independently and collaboratively within a team.