Global IT Desk Support Leader

Description:

The Role

You will be responsible for:

• Leading the DeskSide Support (DSS) service to provide to support to the global locations, providing technical support for escalated issues from the desktop team.
• Identifying opportunities to streamline or improve current portfolio processes.
• You will be at the heart of the global IT organisation, and will provide help to location globally.

You

To apply for this role you must:

• Have experience with ServiceNow
• Have experience in a similar role for 2+ years
• Have leaderships skills, and proven ability to mentor and lead a team effectively e.g. delegate tasks efficiently and manage a team's workload.
• Fluent in English