Description:
We're recruiting for a Retail Training Manager to join a growing, values-led retail business with an international footprint. You'll be part of a small, people-focused team, working in a collaborative, sleeves-rolled-up environment where you can really make your mark.
This is a role for someone who thrives on variety, autonomy, and the buzz of seeing training brought to life in real retail settings. Whether it's supporting new store openings, delivering hands-on sessions to leaders and teams, or designing scalable programmes across multiple countries-this role offers real scope, visibility, and impact.
You'll be shaping the retail training journey globally, ensuring it not only supports operational excellence, but also reflects the values and culture of the brand.
What we're looking for:
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- Designing and delivering engaging onboarding, leadership, service and product training to support teams across international retail sites
- Leading the training element of new store openings, acting as an on-the-ground partner to help teams hit the ground running
- Conducting training needs analysis and tailoring programmes to local markets and skill gaps
- Ensuring all content is inclusive, adaptable, and relevant to different learning styles, cultures, and non-English-speaking regions
- Working cross-functionally with People/HR and Tech/Digital teams to align on platforms, systems and learning journeys
- Coaching and supporting store managers and regional leaders to embed a culture of learning, development, and high performance
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- You'll be someone who enjoys autonomy and is confident leading your own agenda in a small team setting
- You've designed and delivered retail training across international markets-ideally within European or global contexts
- You're culturally aware and confident supporting training across multiple languages or regions where English isn't the first language
- You're equally comfortable in strategy sessions and on the shop floor, and understand the importance of balancing both
- You bring a collaborative, positive approach and build strong, trusted relationships with operational and people teams alike
- You're passionate about building capability and culture-not just ticking boxes