Helpdesk Administrator

Description:

As The Helpdesk Administrator, You Will
 

• Have overall control of computerised maintenance system on sites, which fall under group portfolio.
• Proactively liaise with technical staff, engineers, managers and clients/end users (as appropriate) to ensure accurate, relevant and timely communication is always maintained
• Site asset management and raise additional work task numbers.
• Raise internal requisitions for materials and subcontractors.
• Assist in compiling monthly reports for client meetings.
• Coordination of work with site supervisors and engineers.
   

We Are Looking For
 

• Good computer skills especially Word and Excel.
• A working knowledge of PPM & reactive systems.
• Previous experience of using a CAFM system.
• Previous Helpdesk Experience is required.
• Working in a role requiring high volume data input with good numeracy skills.
• Ability to confidentially deal with clients, managers, engineers and sub-contractors.
   

What We Offer
 

• 24/7 digital GP service for you and your family
• Financial wellbeing and employee assistance
• Professional development
• Enhanced family benefits (including maternity, paternity,dependants and parental bereavement leave)